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Frequently asked questions
We offer a 30-day return policy. Items must be unused and in their original condition and packaging. Please contact our customer support team before sending any item back.
Yes. If your return is approved, we will issue a refund to your original payment method. Refunds are generally processed after we receive and inspect the returned item.
If your product arrives damaged or defective, please contact us as soon as possible with your order number and photos of the item. Our team will review the issue and help arrange a replacement or appropriate solution.
Yes. We provide delivery directly to your address. Your order will be shipped to the delivery address provided during checkout.
Once your order has been shipped, delivery typically takes 7–10 days, depending on your location and the shipping carrier.
If you need help with your order or have any questions, please contact our customer support team through the Contact Us section of our website. Please include your order number when contacting us so we can assist you faster.